The following are some of our most frequently asked questions. Just click on a question to get more infomation. If you question is not listed here, please feel free to contact us at firstname.lastname@example.org.
Books ship next business day and take 2-5 days to deliver. You should receive your book in 2-5 days from date of order. All books are shipped First Class Mail. You will receive an email with a tracking number once your order has shipped.
Books have a laminated tag stock cover, the interior pages are premium, glossy paper. The books are printed on a high quality digital printer. The book quality is similar to most soft cover children's book purchased at a book store.
We have designed the application with a prewritten story line that we believe can be customized for most experiences. At this time we do not allow fully customized stories, but this is something that may be offered in the future.
Please send an email to email@example.com. Orders may not be able to be canceled, once they are submitted for printing. Once printed, your order is not cancelable because all book are custom and printed specifically for each user.
You received a prompt when ordering to confirm everything is correct. If the book matches the item ordered their will be no refund. If something was printed different than as ordered we will work with you to correct the issue.